OpenTipJar Guides · Troubleshooting
Payouts aren't arriving
If a payout has not arrived, confirm tips are available (past the hold period), your request was approved, and you completed the secure payout acceptance step.
The short answer
Confirm tips have matured past the pending hold, your payout request was approved, and you completed any secure acceptance step from the payout provider.
Checklist
Available balance above minimum → payout requested → approval → acceptance link completed → bank or wallet received funds.
Timing
Weekends and bank holidays add delay after the platform sends money. The hold before tips become available is separate from bank transfer time.
Common misconceptions
Requesting a payout is not the same as money instantly landing in your bank — you must complete the secure acceptance step.
Tips still in the hold period are not missing — they become available after processing clears.
Published by OpenTipJar — practical guides for anyone accepting cashless tips.
Try it yourself
Create a free tip page, download a QR code, and share it anywhere guests already pause — counter, room, or link in bio.