OpenTipJar Guides · Reports
Payment reports and reconciliation
Reconciliation means matching exported tips to what landed in your balance and what you paid out — including the hold period before tips become available.
The short answer
Reconciliation means matching exported tips to your available balance and payout history, accounting for the hold period before tips mature.
Hold period
Tips often stay pending for a few days while card processing completes. Only matured tips move to available for payout.
Statuses to watch
Succeeded, pending, refunded, disputed, and charged back each affect balances differently. Your export and dashboard should tell the same story.
Common misconceptions
Reconciliation does not require accounting software integration — a CSV plus payout history is enough to start.
Tips do not appear in your available balance the instant they are paid — a short hold period is normal.
Published by OpenTipJar — practical guides for anyone accepting cashless tips.
Try it yourself
Create a free tip page, download a QR code, and share it anywhere guests already pause — counter, room, or link in bio.